Service Info & Warranty

• All Lucky Supply clip cords come with a 2-year repair warranty, from the date of purchase, excluding the Heavy-Duty Iron Clad Clip Cord which is guaranteed for 5 years from the date of purchase.
• All Lucky Supply machines carry a lifetime warranty.
• All Lucky Supply foot switches and power supplies come with a 2-year warranty, which covers manufacturer defects, guaranteed by Lucky Supply.
• Any attempt to tamper with or repair any item by the customer will void the warranty.
• We will repair machines if they are outside their warranty, however there will be a charge based upon extent of repair or rebuild.
• Return shipping cost (a minimum of $15) is not included in the warranty, without prior approval by Lucky Supply. 
• All other machines and equipment are guaranteed by the individual manufacture, please contact them directly for specific details.

Download Service Form (PDF) here

Please download the Service Form and return with your repair. Any items received without a Service Form will be delayed.

If within the contiguous USA, please include $15 for return shipping.  

Manufacturers contact and shipping info is as follows, be sure to contact them before shipping your equipment:

Bert Krak - bertkrak@gmail.com or DM on Instagram @bertkrak
Smith St. Rod & Gun Club - 411 Smith St, Brooklyn, NY 11231

CA Rotary/Hatchback – repairs@catattoosupply.com
1000 Lincoln Road, Miami Beach, FL 33139

Chad Koeplinger - chadkoeplinger@gmail.com
Adventure Tattoo 2100 Greenwood Ave, Nashville, TN 3720

Hardcraft – hardcraftco@gmail.com
Bolivia 239 entlo 2a, Barcelona, Spain 08020

Mario Desa - desa138@yahoo.com
Great Lakes Tattoo 1148 W Grand Ave, Chicago, IL 60642

Richard Detore (Electric Shark) - Harpe Machine
DM on Instagram @electricsharktattoo

Martin Pintos - hey@martinpintospintos.com or mppmachines@gmail.com